Shipping policy

Last Updated: 2/1/2025

At Phone Stitch, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below for details on delivery times, costs, and other important information.

1. Shipping Locations

We currently ship to:
✅ All over Pakistan
❌ We do not ship to any other countries.

2. Processing Time

Orders are typically processed within 2 business days (excluding weekends and holidays).
If there are delays due to high demand or other factors, we will notify you via email.

3. Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5 to 7 business days	Rs.200/-

🚀 Note: Delivery times may vary based on location, weather conditions, or carrier delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping for orders over Rs.2000/- (if applicable).

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order using the link provided in the email or on our website.

6. Lost, Stolen, or Delayed Shipments

We are not responsible for lost or stolen packages once marked as delivered.
If your package is delayed, please check the tracking information and contact the carrier first.
If you believe your package is lost, contact us at info@phonestitch.com, and we will assist you in filing a claim.

7. International Shipping (If Applicable)

Customs, duties, and taxes may apply for international shipments.
The recipient is responsible for any additional fees imposed by their country’s customs regulations.
Delivery times for international orders may be longer due to customs clearance.

8. Address Errors & Undeliverable Packages

Please double-check your shipping address before placing an order.
If an incorrect address is provided, we are not responsible for undelivered orders.
If a package is returned due to an incorrect address, additional shipping fees may apply to resend it.

9. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, contact us immediately of delivery with photos of the issue.
We will arrange for a replacement or refund as needed.